Gordon McIntosh | Practice Manager
Ex-Royal Naval engineering submariner; upon leaving the service Gordon established and ran his own successful business prior to realising his investment. Since selling, he has worked with various Highland companies, both on an employed and sub-contractual basis. Gordon’s expertise and qualifications are in General Business Management; he is a Chartered Manager and Fellow of the Chartered Management Institute.
Gordon joined the Firm in August 2010; his remit to provide strategic leadership, (along with operational management), to drive Munro & Noble forward as a proactive and progressive organisation with client care at its heart. Gordon has recently written a post graduate module for the Management School of the University of the Highland & Islands, entitled ‘Innovation and Commercialisation’.
In August 2015, Gordon was appointed Chapter Director for newly formed BNI Highland a business networking organisation. In January 2016, he was also appointed as a director of Inverness BID, (Business Improvement District).
Shona Hammell | Cash-room Manager
Shona Hammell joined Munro & Noble as a part-time Cash-room Assistant in October 2000. Since joining the firm, Shona has moved to full-time work and taken on additional responsibilities, first being appointed as Cash-room Supervisor and latterly Cash-room Manager.
Prior to joining Munro & Noble she worked as an accounts manager with a local home improvement company looking after their accounts and payroll.
Shona originates from Stirling. Away from her role in the office, she likes to spend time with her family and enjoys walking her dog.
Hamish Malcolm | Financial Services
Hamish joined Bank of Scotland in Inverness directly from school in 1986. He completed his banking exams whilst on his first posting to Gairloch. Following this, he went on to spend most of the 90s working for the bank in the Central Belt in a variety of Branch, Credit and Business Development roles. He returned home to Inverness in 1999 and went to hold senior positions with both Bank of Scotland and RBS before leaving banking in 2013.
From there, Hamish joined City Financial Aberdeen Ltd as Business Development Consultant during a period of their expansion, where he continued to build up his substantial network across the North of Scotland, whilst also arranging commercial lending and residential mortgages for clients.
He was a founder member of BNI in Inverness in 2015, and was voted as the first Member of the Year later that year.
His role at Munro & Noble Financial Services Limited will see him use his extensive contacts in the lending world - both in mainstream banking as well as many of the niche and alternative sources of finance, both for residential clients and business owners. He will also offer a free review of life and related insurance cover for any clients with lending.
Susan joined the firm in April 2014 after 26 years in the financial services industry. Susan has a wealth of administrative, managerial and staff management experience. She holds an NVQ 3 from the Institute of Leadership & Management and is currently Typing Pool Supervisor.
Pat Johnston | Assistant to the Practice Manager
Pat joined Munro & Noble in January 1988 and is now one of the longest serving members of the team. Originally from Kiltarlity, just outside Inverness, before joining Munro & Noble, Pat worked at Lloyds TSB.
Pat acts as Gordon’s personal assistant and is the main stalwart of the general office administration. Having worked at Munro & Noble for more than 27 years, she has an in depth knowledge of the firm and is regarded as an extremely important member of the Management Team.